Linders Furniture Reviews and Complaints
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Linders Furniture review in Los Angeles, California: I saw a Linder's ad in the paper for chairs on sale "Annual Father's Day Sale".
I was going to purchase furniture advertised by Linder's in the local paper today. After reading all the complaints others have written about Linder's I definitely won't be buying a thing from them. It seems obvious that they have no cash and their suppliers won't extend any credit to them so they use money from current purchases to pay their suppliers to fulfill older orders. This has been going on for so long their employees can only deal with customers by "shucking and jiving". The scheme will eventually crash and burn leaving lots of customers with nothing but air. Call the cops! Thanks to all of you who posted your comments.
Linders Furniture: Think twice before giving these people your money!
Ordered custom couch from Linders in Laguna Hills, Ca. Was told it would be 6 to 8 weeks. Four months later I was called and scheduled delivery...they never showed up! This happened not once, but THREE TIMES! Refused to return my phone calls, lied about progress of order, manager pretended to be unavailable when I showed up at store! Called one afternoon and reached warehouse by accident. Driver told me they routinely treat customers this way. I can't believe they are still in business....my guess is that they have cash flow problems, not to mention a lack of scruples! Would NEVER do business with them again!!
Linders Furniture review in Rancho Cucamonga, California: Purchased mattress set
i purchased a cal king mattress set on mar. 24th and my delivery date was apr. 2nd and when they came and delivered my bedset one of the box springs was wrong they gave me a nine inch box spring and a 5 inch box spring and the 5 inch was wrong and being that it was on a saturday i couldnt contact cst. so i waited til monday and called and they didnt show any empathy didnt want to compensate me and lied to me and made me wait til april 8th and also told me that the box spring i was suppose to get was not in stock at the time he was to be delivered so i said you purposely delivered the wrong box spring and i called and called and nobody called me back they play games with you. i requested a refund because the bed isnt even and its slanted so its not comfortable and how could you just expect someone to accept that, but they do.on apr. 8th they brung me the wrong box spring again and this doesnt make any sense i would never ever buy anything else from this company i cant believe they are in business i left the manager messages and never got a return call. its wrong i paid my money in full and still dont have everything i paid for. then they the rep told me to accept the wrong box spring and i told her no your not going to stick me with the wrong box spring so i refused it. i had a feeling she was gonna try and lie and say that the low box spring is the one i was suppose to get and i know that is not correct because the driver told me which one i was suppose to have with my bedset and then i called the store and found out that i was correct that the 9 inch is the one for my bed and then she told me that they gave me someone elses box spring and i dont think she reliazed that didnt sound good for her, and said that the 9 inch is custom made and that is all bull they lie and really they need to admit to their wrong and appreciate the customers because return business is the only way to stay in business long term.
Linders Furniture review in Las Vegas, Nevada: Damaged Goods
I had couches delivered and they were damaged. They returned a week later with new couches which were again damaged. They were supposed to be redelivered today- another week later, but I was told they don't have the love seat. I asked for my money back. They said they would call me back. No one called. I called back, was put on hold, and no one answered. I tried calling back, with no answer. I went to the store, and they said I have to deal with customer services, which I did. I will keep trying until I get my money back.
Linders furniture - money suckers
bought furniture set and mattress and was told it will be delivered on weekend. It was not delivered because one of the parts were wrong and the dresser were damaged. It was delivered the next week but the dresser was still missing. I was informed by their customer service that everything will be delivered on that weekend. I called the salesman by the name of Mark at the fullerton office and was told that he could not do anything since he was told as well by the customer service that they will deliver on time. Finally,I called their warehouse at Garden Grove (since nobody in the customer service are telling the truth) and I spoke to a warehouse person by the name of harry and was told that my dresser is scheduled to be delivered on March 27th. I purchased all these items last Feb 21. As of right now, I'm still missing the dresser. I hope Mr. Phil Linder being the president and owner of the company is aware of whats going on with his company. I challenge you sir, to live up to your work ethics, policy and procedures of the company. I would not be recommending your company to anybody.
Linders Furniture review in Long Beach, California: Linders ripped me off!
I purchased a new mattress at Linders. A Sealy firm mattress. The mattress sags 6 to 8 inches in the middle and seems to be defective and does not appear is to be the same mattress that we tried at the store on two occassions. We had also tried out the product at another store and liked the mattress. We have received a deffective mattress and Linders refuses to either refund or exchange the mattress. Moreover, customer services reps are rude and have provided no help in resolving the matter. At this point I'm willing to throw away the $1000 mattress because its resulting in serious back pain and will work to ensure no other customers experience the grief we have at Linders. This is not a company anyone should do business with. Dean
Linders Furniture review in Los Angeles, California: Linder's accepts no responsibility for damage furniture
My wife custom ordered me two couches for my birthday. Our whole house is furnished with items from Linder's. We have been loyal customer's for many years. When she ordered the couches, she was told five weeks in November 2010. OK no problem. our couches came four weeks late. They called us and said they were available in Garden Grove or they could be delivered. We are guilty of trying to save a buck and three days and taking two trucks to Garden Grove and picking up our furniture. When we got them there everything appeared in order. We saw some holes in the protective cardboard but there was plastic, cardboard, Styrofoam, and a dirt cover. We could see no holes going to our couches. We had a good drive so we wanted them to stay wrapped and protected. When we got home, we unloaded the couches in our huge back yard and carried them through our huge sliding glass door into our good size living room. We unpacked them and found concealed under the cardboard that had been shifted, holes rubbed through the front left arm's of our brand new couches. They had been stored on their side obviously to save floor space in a warehouse and slide around on there side's, maybe done by the shipping company loading them in or out of the semi truck. However there is no way it was done by us. We contacted Sue in Garden Grove customer service, and after exchanging pictures and video that would show any half educated person with an ounce of common sense that we did not do this. Linder's says that we must have hit a wall with both couches. After looking at everything you can clearly see how all the holes line up and the Styrofoam is discolored from heat from being dragged. They will do nothing to help. the furniture is useless in my garage. I do not have alot of money but i have alot of time. I am dedicating a lot of time to protesting in front or Linder's stores. I will inform people who they are dealing with. I will give some people gas money to go elsewhere and if the law permits I'm going to grill and give out hot dogs and ask people to shop elsewhere. I want to see Linder's profit's drop. It's now my goal and my destiny. HMMMM yeah I'm pissed off....
Linders Furniture review in Los Angeles, California: Full month no status on purchase
The absolute worst service I ever had dealing with a furniture company from the store to customer service.Broken delivery promises and no return calls from my inquries.To this day after a month,they cannot even give me the status of my order.One more thing,don't fall for any of their huge sales they have posted,everything has been marked up.I know because I was given a price on a particular couch 3 months ago and came back to see the price was more than doubled.I had confronted management with writen documentation they gave me the couch at my original price just to get me out and still no couch or update when or if it will ever come.
Linders Furniture review in Garden Grove, California: NEVER-EVER buy anything from Linder's Furniture
We went into a Linder's store in So.Cal. After one salesman just walking off from helping us, the manager, Mark Kantor stepped in merely to fill out the order. We looked the furniture over as best we could - We kept being told that we bought a floor model. Then when the receipt was given to us, it said "SOLD AS IS", which was not stated to us earlier. I was very uneasy - but we had tried (in the store light)to see any issues. We had also purchased the stain protection. I signed the paperwork, Mark and my husband wrapped it in plastic and off we went.. When we got home, it was clear there were some problems. I contacted Linder's customer service who blew me off completely saying "you bought it as is". I tried to tell her we bought a floor model that looked like it was fine, but got a receipt saying "sold as is". She was completely unwilling to listen whatsoever. I tried calling Mark, who wanted us to send him photo's of the issues - he then after all that, blew us off as well - we even had to get a "copy" of the "do not remove legal tag from him.. All this to say, LINDER'S stinks. These problems, minor to Linder's could easily be taken care of especially since it is clear they are things that could have easily been covered or missed on the showroom floor - they are not this type of company we found out... do not trust these people. The furniture and policy we paid cash for, we are now stuck with, and they could not care less..
Linders Furniture review in Irvine, California: Nothing put a pack of lies and deceit with respect availibilty of furniture.
I purchased a TV console 8 weeks ago, with the promise it was in stock. That I could pick it up the next week. I called to schedule pick up to find out it was not available for another week. I had to call a week later to find out it was not available again and they would call me to let me know. A week went by and they left me a voice mail to let me know it would be another 3 weeks. I checked back after 4 weeks and they still did not know any status of the furniture. They promised to call me back and never did. They are total scam artist and have had my money for 2 months now
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