Linders Furniture Reviews and Complaints
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Linders Furniture review in Los Angeles, California: Poor quality furniture
I bought a leather couch and loveseat with the extended warranty for $1500. After having the furniture for 11 months, I had two tears already. I had them come out and fix the tears, and 1 week later the tore again in the same spots. They came out and fixed them again. The couch ripped again in the same spots. They have spent hours at my house, fixing and re-fixing torn furniture. The quality of their furniture is appalling! I have never owned a couch so poorly made. I wish I had never bought furniture from them. Did I mention this furniture is rarely used? You are better off spending your money elsewhere.
Linders Furniture review in Los Angeles, California: Rip off!
Linder's sold me a chair that has faulty springs and refuses to exchange it! Linder's charged me $5 and $4 worth of postage to play a bunko free gas game that does not even exist! this is definitely a bunko scheme. I am contacting the District Attorney's office. If anyone bought furniture during one of the supposed giveaways and got ripped off they should file with BBB and District Attorney and certainly never shop at Linder's again! i feel *** for falling into the trap to get free gas to buy furniture there! from now on I will shop at stores that believe in Customer service!!!
Linders Furniture review in Los Angeles, California: Linder's takes advantage of customers even in down economy!
I recently purchased a couch that was comfortable and came in the color selection I wanted for my home. What showed up at my home was a cement hard piece of garbage-the 'customer service piranhas' we not only unprofessional but rude and obnoxious. They are not customer service as that indicates helping and caring. They need a lesson in listening and understanding. If they will not take it back I am writing to local media-electronic and print to tell all-no more will I purchase from Linder's. Guess they are highly successful as they care not about screwing loyal patrons in a down economy....Let's see how long they last-move over Mervyns!
Linders Furniture Cheap Swap Meet Items
2 months ago i bought an enternaiment center from linders furniture which costed $1,565.85 I was happy at first with the product but then this is what happened. The wood grain began to peel and one of the glass doors fell off! I came home one day from work and their it was on the floor broken in pieces. I looked at the hinges and saw that the screws came off the hinges. that struck me very wrong and suspicious so i took a closer look and found a piece of cardboard inserted into the tiny holes. Apparently when the guys that delivered the furniture and assebled it stripped the screws where the hinges went and inserted the cardboard to make up the difference. I called them on both of these items on 2 different occasions and ZERO results. This Linders Furniture place is nothing but a Two bit furniture store that should be located in a Swap Meet. At least at the Swap Meet you are aware of "you pay for what you get" But with Linders "buyer beware" "you pay for what you get" which is very bad service that will not take care of the issues when arrised because it will always be "your fault" and not theirs. Consumers, do yourself a favor and avoid the headaches "Don't buy at Linders Furniture" Your better off ordering online at Home Depot, Lowe's, Sears, or even Target. These Scammer Furniture Store will not do anything for you when your in need. Oh ya, did i mention i purchased the Furniture guarantee? No good, not covered because the way they see it is that one day i was board i began to peel off the wood grain and then later i was board again and broke the glass door. This is the mentallity of these people, to me i have a word for which is "ignorance" I should have checked this company out before i bought because if i would have, i would have gotten a clear picture of them. Now i know that i am not alone in this matter with this company.
Linders Furniture review in Los Angeles, California: Linder's Furniture - Worst Customer Service I Have Seen
I purchased a Sofa and Recliner from Linder's Furniture on April 5th, 2008, paid in full mind you. My statement of work clearly states someone from the Dispatch Center will contact me the week of April 21st to update my order. You can only guess this never took place. When I tried to contact them they were all out to lunch. Go figure. So I called my Salesman. He informed me the future would not be delivered in June as promised but had been pushed to the beginning of July. That is 3 month now they have my money and I have no furniture. When I call at the beginning of July to inquire about my delivery date, my salesman informs me it has been pushed to end of July. On July 14th, I do receive a phone call, not from Customer Service or Dispatch (who was supposed to call me back in April), but from my Salesman. He informs me that my furniture is scheduled to arrive the following week. He puts me down for a delivery date of July 24th. He said Dispatch would be calling me to confirm. Finally the day before my delivery at 11:23 someone from Dispatch calls and gives me a window of 2pm to 6pm. I indicated that both my boyfriend and I work evenings. Given I have been waiting now for almost 4months, I ask to speak to a manager to determine what can be done to ensure we do not have any issues. I leave a voice message for Jeff Beach asking him to return my call. When he does not return my phone call, I call again on the 24th. I also call and ask to speak to the manager of Customer Service since now this is a Customer Experience issue. Neither Sue nor Jeff takes the time to call me. I wait at the house until 6pm and no delivery truck. I was forced to leave at 6pm, so that I could be to work by 6:30pm. When I returned home that evening there was a note indicating that did arrive after 6pm. I began leaving more voice messages for both Sue and Jeff again first thing the next morning on July 25th so that we can work something out. I also call my Salesman again asking for assistance. I explain that I have patiently waited almost 4 months, asking me to wait even longer for my furniture is not an acceptable option for me. I am still waiting for a returned call.
Linders Furniture review in Los Angeles, California: Sold me bogus warranty on furniture
I purchased two twin beds from Linders Furniture in Torrance, Ca. I was encouraged to buy the extended warranty in case they broke, chipped, etc. I was not really sold on the idea but the salesperson said, If your kids jump on the bed and it breaks we replace it. I was told if the paint chips they would fix it or replace it with a new one. I spent over $1,000 on the beds alone and decided I would get the insurance. Well one of the beds cracked on the headboard. I called Linders and it took me 6 weeks to get the repair people out. They did inform me that the crack was not covered under the warranty. I was totally pissed and told them that I was told it would be covered for any repair or replacement. They told me there was a more expensive warranty that I did not get which would of covered it. I told them what the *** did I pay for that was over $200? I will never ever purchase from Linders again, Never!!! I did purchase furniture from Living Spaces and was very pleased with the whole experience.
Broken Delivery Promise by Linders Furniture!
I just purchased a 3 piece couch from Linders Furniture and was offered to have it delivered to my home for $75.00. Sounds like a good deal! The salesman told me I would be able to pick a 4 hour block, either AM or PM to have it delivered. Sounds reasonable. Not the case. I got a phone call from the delivery department 1 week prior to delivery stating the couch would be delivered on a tuesday and to consider it an "ALL DAY" delivery window, but they would call 1 day prior to tell me which 4 hour window it would be delivered in. They also said I could not request AM or PM window. I told them I could only be home from 6 am to 3pm (BIG WINDOW of time) and asked if they could deliver in that time frame. I was told they could not help me, but they could reschedule 1 week later but still could not promise the AM time block.. WHAT A BIG HELP THAT WAS!!! At the time of this poor customer service I was given by the delivery department, I was in the market to purchase $30,000 - $40,000 worth of furniture to re-furnish a vaction home. You would think with the furniture industry going down the tubes, Linders would want to keep my business, But thats not the case. They still did not help me with the delivery problem and I have moved on to another furniture store.
Linders Furniture review in Long Beach, California: Sold me inferior electronics and a bogus warranty
Linder's Furniture sold me five tv's . All were inferior , three were lemons. They tricked me into buying an extended warranty for $1750.00 and assured me that it was the "best" and "all our customers buy it". I trusted the salesperson and ended up getting screwed. Inevitable the lousy tv's broke down.. I tried to have them fixed but both the Warranty compnay and Linder's denied responsibility. I spent countless hours on the telephone , on hold or waiting for call backs that never happened. Linder's purposely tricks consumers into buying these warranties because they are a big money makers and Linder's greedy
Linders Furniture review in San Pedro, California: Scratched furniture
Linder's sold me a scratched coffee table and won't take it back or exchange. Don't give them your business.
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