Anonymous
map-marker Doylestown, Pennsylvania

Couch Repair Review

I bought a couch and now I need it to be fixed and I can't get a hold of anyone.
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Anonymous
map-marker Northridge, California

Need repairing..

i have bought dining table from you with the whole life repair guarantee.now i want to repair one of its chair.i am trying to contact you but all your ph nos are not available.can you tell me whom to contact to get it repaired.please mail me the number whom i can contact.my order type:SAL customer no:ARORS31632 name:SANJAY Address:31635 Avenida Maravilla#2 cathedral city,ca 92234 ph:760-333-**** date:05/31/11 9qty 7pc dining set 1leg table,4 side chairs,2arm chairs. 1plan total care kit. above is all the information on sales receipt. looking forward for a positive response from you.. thank you
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Dreshawn Kgw
map-marker Cerritos, California

Unsatisfied Consumer

Purchased a two piece leather sectional sofa/chaise with a 5 year warranty in 2009. Fast forward to 2013, and still under warranty, I called the company(elite Gaurdsman)to report damage to my chaise. They assured me that someone would be contacting me to set up an appointment to view the damage to the furniture. I received a letter in the mail stating that my claim was denied and that I need to review the policy I purchased. Problem 1. I was sold a leather couch and I know that leather does not bubble and then split open and peel. 2. The refusal of service to my furniture. Intially I wanted the chaise fixed, now I want all my money back. I am not satisfied with the handling of this.I searched for a leather sectional it was advertised as leather, and was sold something that looks like leather but is absolutely not leather. This was discovered when the surface started peeling. I do not have confidence in your company and will tell everyone I know and come in contact with in my line of work, not to purchase furniture with your company.
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Loss:
$1559
Tyrone Kyp
map-marker Los Angeles, California

Linder's Furniture should be ashamed!!!!!

I purchased a Black Marble table set from Linder's Furniture along with a 5 year warranty for an additional $69.95 and was told it would cover any damages to the furniture. My children spilled some beverages on the Marble top which became stained. I called the warranty company and a technician came out was unable to repair the damage. After speaking with Guardsman the warranty company, I was told that Linder's were no longer in business and a refund of the warranty purchased would be given to me. Now I'm stuck with a marble table that can't be repaired or replaced. When I purchased the warranty at their Rancho Cucamonga store, the representative told me that should any damage occur to my furniture that it will be repaired or replaced. Now I can't reach anyone. I'm very disappointed and upset with Linder's. This is bad business for anyone. If they knew their doors would be closing, they shouldn't offer people such a good deal. I would not have purchased the table or the warranty had they been honest and upfront with me. I hope there's a class action suit coming in the soon not distant near future against Linder's Furniture.
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2 comments
Guest

Can i get linderns warranty insurance number? thanks!!

Guest

Hi Malik, Who refunded back your $69.95? I have the same problem.

I purchased the 5 year warranty which I need right now but the warranty company does not have me in their system. However, I'm holding an invoice on what I paid.

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Robert H Ohu
map-marker Palm Springs, California

LINDER'S Furniture falling apart in 6 months

We purchased sectional and the seats are caving in (literally the wood is broken in reclining seats, the gliders do not glide and the seams are coming apart in the first 6 months...paid $2500 for this piece of *** and now I can't get ahold of anyone and the warranty company says it won't cover it...what a joke! It was a battle to get the furniture and then they over charged us and we went to battke to get our moiney back...I am kicking myself for not cancelling everything back then! I really can't believe companies can get any with this...
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Rudy B Zbq
map-marker Irvine, California

Linders furniture will not deliver my bed!

I paid Linders furniture $5200.00 up front for living room furniture, a bed and a top of the line mattress set. I personally picked up the furniture (a 3 piece sectional) and the sleigh bed frame. That's when they told me someone had sold my mattress set (approx. $1300.00) to someone else and that they had ordered a new set. This took place the second week of Dec. of 2011. They told me that it would be in that Friday of that week. Guess what, no mattress. I had given them two days before I showed up and asked what happened. They didn't even know if it was ordered. They said check with them the following wednesday. NO MATTRESS! Now we're into the 4th week of Dec. I patiently waited and called again that friday. A Bianca told me that they would give me a free delivery on the following tuesday. You got it, no delivery. That was the tenth of Jan. called the following day and another lacky told me that for sure it would be delivered by Sat. of that week. That's right, no delivery. This is now the 22nd of Jan. I don't know what else to do. They say this is Linders moving out sale, so I don't know when the're actually moving out. The main person giving them their instructions is a Samuel Sanchez, he works for the bank that foreclosed Linders. I am going to Linders to ask again, but I have no ammunition, they have my money and we can't afford any more money for a new bed. We are seniors and this will probably be our very last new bed in our life. Why are they lying to me? Are they trying to get out of town before delivery? That Sanchez guy is real slick, he could have sold me the paint off the building! I trusted them with our last savings. Is there any advice anyone can give me? I would greatly appreciate anything. Thank you for letting me vent. Rudy
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2 comments
Guest

It is true what Dibs said. You have two options: 1.

File a chargeback with your credit card company if you used one as form of payment. 2.

Threaten to report Linders and liquidation company to the district attorneys office for fraud.

Good luck!

Guest

I hope you paid by credit card. Call the fraud dept.

and file a claim. Do it right away. Don't listen to promises.

Once your money is credited back to the credit card, they might wake up...I hope you have. :)

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Anonymous
map-marker Anaheim, California

I was ripped off by Linders

invited to a special customers sell and was sold a cabinette which delivery kept getting postponed until the company went out of business. They refused to return my money through Discover for furniture never received. That SO CALLED SPECIAL CUSTOMER SELL WAS A SCAM. Is there a class action suit started against these scam artists. What are trusting loyal customers supposed to do. Why aren't any of these companies regulated and held accountable. Aren't these companies that buy the closing store responsible for the customers like myself that never received furniture paid for. This sucks. kristi.stannard@***.com
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Loss:
$750
1 comment
Guest

Lucky me, I went from a small condo to a large house and had several empty rooms to fill. Time to go furniture shopping again, so I went back to linders since I had previously bought a microfiber sectional and a buffet, was quite pleased.

I purchased a doorbuster 399.99 sofa, and also wanted to purchase the matching loveseat for 299.00 bu tcouldnt afford it at that time. So about 8 months later they begin their 'going out of business blowout'. I figured now would be a smart time to buy the loveseat. Wrong.

The price for my matching love seat was 499.00. I had to call *** on that. I had them pull up my past purchasesto prove I paid less for a larger matching item and that they should honor me that previous price. Wrong.

I ended up paying 399.99 for the love seat cuz I needed it to match the set. They basically are making up the prices as needed by them. I guess I got what I needed from them, my house is full now.

all my purchases from them to this point was great. Oh well.

Roxanne W Akt
map-marker Los Angeles, California

Linder's did not deliver!!!!!

I had a 5,000.00 dollar bedroom set on layaway had payed 3,000.00 on it and went to make another payment and the store was closed no signs of numbers to call completely empty!!!!! They had said they would be there until mid February they were gone feb 2 did i just loose 3,0000 I am pissed this is not fair.Is there anything we can do to get our money back or at least something else!!!!! This cannot be legal no wonder they are going out of business!!!! Someone please help !!! what can I do Roxanne West
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Loss:
$5
Anonymous
map-marker Los Angeles, California

Just overall a crooked operation

My wife and I travel past Laguna on I5 everyday to t5e office and noticed t5e signs indicating t5e store was offering "Clearance" prices in its "Final Days'. We decided to stop and take a look around. We were recently looking at coffee tables and decided to give t5e store a quick walk t5roug5. Upon entering, I couldn't 5elp but notice a sign w5ic5 said "All sales final". We found a table t5at was basically a trunk and stood t5ere waiting for a quote as it was not marked. A gentleman walked over and we casually asked 5im t5e price. After making us wait w5ile 5e c5ecked, 5e came back wit5 $850.00 including t5e two end tables or 350.00 by itself. I gasped, "350.00 for a trunk?". On our way out my wife noticed a sofa set s5e recognized for we purc5ased t5e sofa t5ere 2 years before as a doorbuster for 599.99 (t5ey delivered it wit5 two rig5t seat cus5ions and it took six mont5s and eig5t p5one calls to finally get t5e left one, a different story) My wife exclaimed, "I t5ink I would like t5e matc5ing c5air for our sofa, w5at do you t5ink? I said "It must be mis-marked at 2499.99!". Anot5er associate over5eard me and assurred me it was t5e correct price. I told 5im 5ow muc5 we 5ad paid for t5e sofa before, and 5e said "but t5is time it includes t5e c5air and ottoman". So I couldn't 5elp it w5en I asked... "So t5is is an 1900.00 c5air?". T5en 5e proceeded to laug5???? T5is place is a complete and utter rip off. T5ey marked everyt5ing up 200% before t5eir so called "Clearance Sale".
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Loss:
$2499
eyes o
map-marker Los Angeles, California

Gift certificates not honored.

Went the grocery certificates route not once but twice. I never got a nickel. Then Linders sent me five $100 gift certificates with an experation of 8/31/12. Heard they were going out of business so went in to use the certificates. I was told they won't honor them. I think a judge needs to get involved and make them honor what the company has promised people, whether it is cetificates or merchandise. To many companies get away with this kind of theft with no accountability. Shame on them and everyone else who want to screw the public.
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nellierose s
map-marker Los Angeles, California

Linder's furniture took my deposit then closed the store. They are in receivership. Wont return depo

Linder's furniture store in Murrieta Ca. took my deposit on a piece of furniture on Oct. 26. On Oct. 31 I went to pay off the balance and arrange for a delivery. The store was closed and a note on the door saying they were closed for inventory until the following Friday. I went back to the store on Nov. 5 and they were handing out a piece of paper telling us that our deposits were forfeited and to call an 800 number for instructions. i called the number and yes my deposited was not refundable. I could rebuy the item at the new price. I was lucky, only $50. Some people had paid thousands. I filed a report with the Consumer Fraud Bureau of Calif. Now I am just waiting.
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8 comments
Guest

I was told by consumer fraud bureau that they went into liquidation not backruptcy or forclosure so we can't sue. I don't know if that is true or not. I wish someone had a lawyer in the family and could tell us if we could file a class action suit.

Guest

DO NOT USE CASH!! They took 1300.00 AND THEN SOLD MY BED FROM UNDER ME.

Guest

I am in the middle of the dispute with this company and no longer have my sales receipt, can anyone provide me with a copy of the back of their sales receipt that states their return policy. Any help is appreciated

Guest

I *** used a credit card the card company should refund all the money. I used a check and it had been cashed before I got home.

Guest

We all need to file with the consumer affairs dept. or get a class action suit.

Guest

Cant we sue them? They have refused to refund my 400 deposit

so i'm out 400 and no sofa

Guest

I gave a big deposit 4 months ago and was told my furniture would arive in 5-7weeks. I was at the store after 9 weeks and was told it would arrive in 10 days.

I received a call a week later saying it would be delivered in 2wks. 2days ago, they said they cancelled the order, for me to speak with my credit card company for a refund.

Guest

I gave a big deposit 4 months ago and was told my furniture would arive in 5-7weeks. I was at the store after 9 months and they said it would arrive in 10 days.

I received a call saying it would be delivered in 2wks. 2days ago, they said they cancelled the order and for me to speak with my credit card company for my refund.

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Anonymous
map-marker San Diego, California

How to get back at Linders

I too had some difficulties with Linder's Furniture. We placed an order for 3 sofas, a love seat and a chair on September 3, 2011. The furniture was 'due' on September 26, 2011 per the order. When it did not show up, we called in and were told the two motion sofas were due on October 11, 2011 and the other sofa, love seat and chair would be in on October 17, 2011. After these dates passed, we called again for status. The sales person and manager could not provide any status and indicated that the order had not even been processed. I talked to 'customer service' and could get no status from them, so I told them to cancel the order. At this point 'customer service' said I could not cancel my order, even if they had not placed the order months after I paid for the furniture. So I contacted VISA and cancelled the order, I provided documentation on my attempts to contact Linders and VISA refunded my money. I even used the 'status' input at Linder's web site for records of asking for the status, and no one ever responded to any requests. I also filed a complaint with Better Business Bureau for the stores area. On November 4, 2011 Linder's Furniture called me to let me know that they would not be able to complete my order and to contact VISA to arrange for a refund (which I already had). So you can get them to listen and do something about their poor service and especially poor customer service.
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4 comments
Guest

I purchased a 5 year warranty on my furniture in april. Store is now closing I called the store I purchased it from to see about a refund the sales person told me to call corporate .NO ONE ANSWERS THE PHONE????

Guest

This is complete fraud. After receiving a call that my order was ready for delivery I received another call from a third party company saying that my order was canceled and if I wanted to get my money back I would have to dispute it with my credit card company.

I immediately drove to Linder's and was told the same thing. I asked where my furniture was and they said they sold it to another customer but that I could purchase a new set if I wanted. So basically they stole people's money and are making the customer or the customers credit card company take the loss! I don't know the exact legalities but I would think this has to be illegal and would like to get a class action lawsuit started.

A lot of people got screwed and this was completely intentional.

They think that people won't fight it because they will get their money back through their credit card companies but why should we be liable for this? This is their responsability so lets not let Linder's get away with this!

Guest

Same situation. Ordered furniture the end of August.

Delivery was delayed supposedly due to warehouse move. Yeah right, they knew what they were doing!!

I received a call today stating they couldnt fulfill order nor refund my $. I immediately contacted my CC & they give me a credit & will further investigate the issue.

Guest

I received the same treatment from Linders. Same exact response from them.

I ordered a complete bed set from them back in Aug. 2011. It is now Nov. 7th and nothing happened.

I also received the same exact message on my voicemail stating that they are canceling my order completely and they will not refund my money and to call my credit card company for my options. I already told my credit card company 2 weeks before they left me this message and I too got my money credited back into my account. The credit card company sent me a letter stating that Linders has 60 days to respond.

I googled search Linders to find out that they are going to close down all their stores in California. No wonder the customer service was so horrible!

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JeremysSpoken
map-marker Burbank, California

Stay Away from Linders in Rancho Cucamonga!

Do NOT, I repeat, do not go to this store to buy your furniture. Here's my story~ back in March 2011 my wife and I went in and made a large purchase of 2 full bedroom sets. Of course the customer service was good considering I hadn't paid yet. We were told we could get a small discount if we paid in full at that time. We did just that. We were informed that one of the bedframes was on back order until June. Now keep in mind this was told to us back in March. June seemed far away to wait for a piece of furniture, but we were patient and said fine. We questioned whether or not it would really arrive to our house in June, but our sales associate GUARANTEED it. He even shook my hand as he guaranteed this claim. We even disregarded the fact that all the other pieces we purchased (including the other full bedroom set) was available immediately, but they would not deliver it until the one last backordered piece would come in. I found this strange considering most large stores such as Macy's, etc. will deliver them as they become available. But again my wife and I were patient. The receipt paperwork stated I would receive a phone call in mid-May to give a tenative delivery date. This call never came. I then called them, and they said they would deliver our items the week of June 13th. June 15th comes around and still no call so naturally I call them. Their response? "We'll call you by Friday.". Well, guess what? No call. I call them Friday late-afternoon, and they tell me to call Monday. At this point it's now the week of June 20th. Monday afternoon comes around, and yet again no call from Linders. I call them to find out what's going on, and they now tell me they have nothing to do with the delivery aspect, and to call some 800 customer service number. Can you believe it?! And of course customer service says for me to call the store direct and speak with a manager. Wait, it gets better! I finally speak with someone who's willing to listen, and now they tell me they'll call the week of JULY 11TH!!! Now I have to wait until July?! I bought this furniture back in March! MARCH! And according to them even THIS was a tentative date. Who knows? Maybe they'll push it back until I finally go away. And why haven't they at least delivered the rest of the pieces that have just been sitting in their warehouse since March? I called the manager and said I was GUARANTEED it would arrive by June, and of course they blamed the manufacturer.....unreal. I told them they guaranteed me, but you can't use reason and logic on someone who doesn't have a mind that understands reason and logic. The fact that they guaranteed me it would arrive in June means nothing. My word means everything to me, honor, integrity. But to others its a lost art. I told them I want to cancel my order, get a refund, and be done with them entirely, but now they say they can't cancel my order because I waited too long to cancel it. Unbelievable. They're the ones that made me wait until June, then they say I'M the one who waited too long. So as I type this today I have not one piece of furniture, my wife, son, and I are still sleeping on mattresses on the floor, AND I can't get my 2000 dollars back. Please save yourself this insanity and go to another store. There's plenty out there, forget about Linders. Thanks for listening.
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Loss:
$2000
6 comments
Guest

It's not just in Rancho Cucamanga. All Linders as a whole do this as their everyday business practice.

I cannot believe there hasn't been any type of lawsuit against this company. Murrieta is exactly the same.

I'm still waiting til this day for the bedroom furniture I bought back in August 20, 2011. I will try to call my credit card company to see if they can still get my money back.

Smidty S

This problem is not isolated to this one store, it appears to be corporate policy to provide no customer service and lots of lip service. Thankfully we got out dinette, but the rest of the problems still exist and "Sue" in customer service refuses to even call back. I regret that we have only this format to warn others, I am going to notify everyone on my Facebook page to check here before they go to any company from now on.

Guest

Angela, here's what I did. Because Linders said I couldn't cancel (which was *** of me in the first place to sign something that confirms this) I put in a formal dispute with my credit card that I used to purchase the furniture.

They credited me back the entire amount! Just like that. If you paid with a credit card too you should dispute it to get the money back.

Forget waiting on Linders....it's not worth the headache. Plus, my wife and I said we didn't even want it anymore even if it did come in because everyday we'd be reminded of them and they're ***.

Guest

July 30th and still no bed, no end table, no dresser nothing!! I was told that the set left the manufacturer 3 weeks ago from Virginia.

Really does it take 3 weeks to go from VA to CA?? I am still sleeping on the floor.

It has now been 5 months of waiting!! Is there anything that can be done about this company??

Guest

I just wrote a huge reply to your comment, but for some reason it didn't post. Anyway, here's the condensed version - my wife and I went to Mathis Brothers yesterday.

And guess what? They have the same Polaski bedroom set there. We too wanted to buy the black Polaski set at Linders. At Mathis Bros.

they said they have 5 in stock and can deliver it by within a week should we choose to buy it. My wife and I can't believe we waited 3 months for something that was there the whole time just down the street and Mathis.

Go check it out for yourself and see. I still can't believe I'm going through this when I could have bought it back then without these hassles!

Guest

This story is unbelievable. I would not believe you accept that that is my story almost word for word!!!

Even sleeping on the floor. I bought a Polaski bedroom set in March and was told to expect it the week of June 13th. Like you NO call, nothing. We just called customer NO Service and was told today that it is a manufacture issue and to not expect it until July 18th!

I wish I would have had the forsight to check out this company beore I spent $8,000!! We were told that we could not cancel the order so we feel stuck and at the mercy of Linders!

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The c Zba
map-marker San Francisco, California

I HATE LINDERS FURNITURE!!!

I ordered an entertainment center ($1700) and they cancelled delivery TWICE... I have left 2 messages with the manager (Meg) and no one has returned my call. The only person i have talked to is Veronica and she has a bad attitude. Not empathetic with customer AT ALL. I told her that I was not happy with their service and the first thing she said was..."You want to cancel"...They did refund (part) of the delivery charge the first time but they are not willing to make any adjustments due to their SECOND cancellation and inconvenience. My TV has been sitting on the floor unplugged for 3 weeks and I sold all my old furniture a month ago. I have been calling corporate, customer service and even the store ALL DAY but no one answers...BAD, BAD customer service. The crazy part about all this is that I have a bed on layaway for $3500 that I definitely will be cancelling...If you can read this complaint...DONT BUY FROM LINDERS FURNITURE!!!!...Their customer service sucks!!!
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10 comments
Guest

the bank never locked the doors it was closed for repricing,any manager from the liquidation copany was lying the same story was never repeated twice.

Guest

I'll I can tell you is don't believe anything they tell you as all employees have been told to lie so they can keep there jobs for a while. they took your money and have no intention of sending you anything they just want to put you off until they sell off their inventory small claims is your only hope before they file bk if it hasn't already been done

Guest

Well it looks like their assets are being handled through liquidators...I went up there yesterday and spoke with Ron(torrance). He said they had been closed since Friday because the bank locked the doors for inventory.

He was really nice and helpful so I dont know if they are taking calls at corporate but I would say to go back to the store and talk to someone there.I have a scheduled delivery for Friday but only God knows if its gonna happens...I hope so. :sigh

Guest

I guess we are all screwed. My sectional sofa was suppose to be delivered 2 weeks ago.

Tried calling customer service/head quarter but no answer. Might be a while before any gets resolved thru bankruptcy court.

Guest

The number I was given to call for their new customer service is 888-416-**** starting Friday since they are now being handled by the liquidation consultants they will start rescheduling deliveries if you call that number. :(

Guest

does anyone have a number where a live person is answering? I'm waitingon my 1,400 sectional and cant get a hold of anyone anywhere help!

I hate LINDERS! :(

Guest

Order a bed on 10/27/11, was told that it would be delivery on 11/3/11...someone called four times on Monday from Linder's, yet when the phone was answered they hung up. Than a message was left after I left the house, stating that they were canceling the delivery=y date, and that I would get a call in seven working days as to my order. Drove back to the store today, only to find a note on the door stating that they were closed for inventory until Saturday...unable to get anyone to answer the phones.

Guest

Ordered a couch 2 months ago and paid half. After cancelling the first delivery they called on Oct.

7th and told me to pay the second half and delivery would be on Oct. 12. On the 11th I called to see what time delivery would be the next day and they said it would be 4 weeks later. They offered to give me $99.99 for my trouble and said that it went through the credit card company.

It never came through. I called and sent email over 20 times to get management to call me or email me back but no one whould.

I found out today that they are in receivership.

I had put in a complaint to my credit card company yesterday stating that I was disputing the charges. I hope that I get my $$ back.

Guest

I'm going thru the same problem - I purchased a simple coffee table - to p/u the very next day - here it is 5 days later.... I can't get thru to anyone at all - I'm now PISSED OFF Big time.....

IF you find out anything can you please email me at ktzinniaway@***.net :(

Guest

Are they out of business or what? I've been calling customer service n every single number they have for All their stores n no answer.

Someone xalled me from a 3rd party yesterday to cancel my scheduled delivery for tomorrow for no reason n they told me someone from customer service would call me within 7-21 days to reschedule.

She had no reason. R they filing for bankruptcy?

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antoniodane W
map-marker Glendale, California

Linders takeover company are crooks

Linders owes me a store credit, I was never notified that they would be closing and needed to come in and use my store credit or I would loose it, instead I find out they are closing decide I better get there before they are gone and so is my money and then find out they will not give me the credit due me. I asked for a manager and explained that I had a credit, he said well we are not linders we are just selling off their inventory, I told him your sign still says linders your sales slips still says linders, your sales staff still says welcome to linders, so all you want to do is take peoples money and run, not give them what is owed to them. What a bunch of low life crooks. Tony Witt
View full review
Loss:
$50
3 comments
Guest

hahaha

Guest

I would join a class action suit,where are the lawyers reading this sight! help us out against these ***....

Guest

We also had a 400$ store credit and were NEVER told of the closing. We were told "too bad, you will not get any of your money back or cannot get any merchandice either".

This must have happened to many people. Does anyone know of a class action lawsuit????

How can they take OUR money? What a bunch of CROOKS!!!

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Anonymous
map-marker Los Angeles, California

Failed to deliver, then held refund for 21 days!

Linder's Furniture has the WORST CUSTOMER SERVICE EVER!! Veronica, Rosa, and Marcela are rude and completely unapologetic. My dining set delivery was over two weeks late. They finally called to schedule delivery and I thought everything was set. Then they call the night before delivery and tell me that they cannot deliver for another 2 weeks!! I asked to cancel and have my money refunded, and they said it will take 21 days for me to get my money back! Do not do business with this company. The leaset they could do is refund my money and apologize, but they wont even do that, then Veronica hung up on me! Rude, nasty, customer service department.
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Loss:
$1
17 comments
Guest

linders has refused to gove me a rfund for the sectional they are nOT going to deliver.

they are forcing us to buy something else and with a store credit instead of my cash back like i gave them the day of purchase

IS THIS LEGAL???

I dont see how?

Guest

So is the place going out of business?

Guest

okay just got someone on the phone from the cerritos store and he gave me the number where we can all get some answers but not till saturday

the number to call is 888 412-****

Guest

OMG j hope we do get our furniture I'm planing a wine party on Dec 5th and was hoping to show off my new furniture, this sucks!!!

Guest

The number I was given to call for their new customer service is 888-416-**** starting Friday since they are now being handled by the liquidation consultants they will start rescheduling deliveries if you call that number. :(

Guest

I'm in the same boat. I thought I was the only one who was going through this.I called all the stores for the past two days.

No wonder the company's down under. I have a mattress on layway and I am moving next week. I'm pregnant and need a mattress asap. This is ridiculous!!!!

I will most definitely stop by the Torrance store and see what the *** is going on. Never Again!!!

Guest

phillip linder shame on you

Guest

Yes, definitely everyone should contact your credit card companies, they are obviously gone. I realize our good luck was only because it was items on the floor they could sell instantly. Meanwhile, I'll try and find out what's going on with the liquidation, maybe you can buy similar furniture for cheap.

Guest

You got it because it was clearance and in stock. We have "custom" furniture being delivered.

I stopped by their store and warehouse here in Torrance. It is locked up tight with cardboard and newspapers covering the windows . Doesn't look good for us. I do not know a company that would sit down for 5 days for inventory,close customer service department and not answer calls.

Isn't inventory done at night after hours. We have called our credit card company.

I will stop back by on the 5th the day the note on the door says they will re-open. Keep posting

Guest

I am sorry to hear about all of the problems people have had who ordered furniture. We actually had a great experience with the Cathedral City store buying two clearance items just a couple of weeks ago, that were delivered as promised.

We cancelled another item (a mattress protector) because we found it cheaper elsewhere, and customer service promptly refunded our credit card.

We hesitated on a couple of other items that we haven't seen anywhere else, so it would be great to find out where the furniture is going. :roll

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