Linders Furniture Reviews in Washington, District Of Columbia
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(3 of 70 reviews match)
Linders Furniture review in Washington, District Of Columbia: Very BAD customer service
Bought a bed (not set) from Linders Furniture on 4/17 and was told it would be ready in about 3 weeks for delivery. Now, at the end of 4 weeks, I was told it would Linders would not have it from the manufacturer till June 10th. That is 8 weeks. Requested a full refund as I need a bed sooner and was told I could get a refund minus 10%. I said that is unacceptable especially since the Terms & Conditions specifically state a full refund will be granted for an unreasonable manufacturer delay. The extremenly rude customer service agent at Linders stated 3-6 months is what is considered unreasonable, which is not stated on the Terms & Conditions. I will never purchase another item from them and I plan on filing a complaint with the Better Business Bureau as well as consulting with an attorney for help.
Linders Furniture review in Washington, District Of Columbia: Will never order from Linder's
I found some furniture items on their website that I was interested in. I went into the store to see the items and get prices. None of the items were on display and the sales rep said she'd call me with prices. Never received a call. Ended up going to Mathis Bros. and spent my $2000.00 there. At another time I attempted to get information on other furniture. I called to find out if the items were in their showroom. Again I was promised a call back(in just a few minutes)and didn't get one. After reading all of the complaints I will certainly never buy anything from them. I have to wonder how Lender's has stayed in business as long as they have. So it looks as though Mathis Bros. will have my business once again. The sales reps there are very helpful & efficient. Recently had a customer service issue with them and had no problems.
Linders Furniture review in Washington, District Of Columbia: Delivered wrong furniture
My husband and I purchased a green sofa, loveseat and tables at the new Linder's furniture in Rancho Cucamonga. We took a day off work to wait for the delivery because picking it up ourselves wasn't an option and when it arrived we received a brown sofa, not green. When I called to complain they treated me like it was my fault because I didn't read the order form, which we received after the transaction was complete. Don't trust your salesperson to submit the right order for you...........lesson learned. Especially if they are new and inexperienced in customer service.
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