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Couch Repair Review

I bought a couch and now I need it to be fixed and I can't get a hold of anyone.
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#540165 Review #540165 is a subjective opinion of poster.

Linders Furniture review in Northridge, California: Need repairing..

i have bought dining table from you with the whole life repair guarantee.now i want to repair one of its chair.i am trying to contact you but all your ph nos are not available.can you tell me whom to contact to get it repaired.please mail me the number whom i can contact.my order type:SAL customer no:ARORS31632 name:SANJAY Address:31635 Avenida Maravilla#2 cathedral city,ca 92234 ph:760-333-8856 date:05/31/11 9qty 7pc dining set 1leg table,4 side chairs,2arm chairs. 1plan total care kit. above is all the information on sales receipt. looking forward for a positive response from you.. thank you
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#421149 Review #421149 is a subjective opinion of poster.

Linders Furniture review in Cerritos, California: Unsatisfied Consumer

Purchased a two piece leather sectional sofa/chaise with a 5 year warranty in 2009. Fast forward to 2013, and still under warranty, I called the company(elite Gaurdsman)to report damage to my chaise. They assured me that someone would be contacting me to set up an appointment to view the damage to the furniture. I received a letter in the mail stating that my claim was denied and that I need to review the policy I purchased. Problem 1. I was sold a leather couch and I know that leather does not bubble and then split open and peel. 2. The refusal of service to my furniture. Intially I wanted the chaise fixed, now I want all my money back. I am not satisfied with the handling of this.I searched for a leather sectional it was advertised as leather, and was sold something that looks like leather but is absolutely not leather. This was discovered when the surface started peeling. I do not have confidence in your company and will tell everyone I know and come in contact with in my line of work, not to purchase furniture with your company.
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#398044 Review #398044 is a subjective opinion of poster.
Loss
$1559
Tags
  • The Damage

Linders Furniture review in Los Angeles, California: Linder's Furniture should be ashamed!!!!!

I purchased a Black Marble table set from Linder's Furniture along with a 5 year warranty for an additional $69.95 and was told it would cover any damages to the furniture. My children spilled some beverages on the Marble top which became stained. I called the warranty company and a technician came out was unable to repair the damage. After speaking with Guardsman the warranty company, I was told that Linder's were no longer in business and a refund of the warranty purchased would be given to me. Now I'm stuck with a marble table that can't be repaired or replaced. When I purchased the warranty at their Rancho Cucamonga store, the representative told me that should any damage occur to my furniture that it will be repaired or replaced. Now I can't reach anyone. I'm very disappointed and upset with Linder's. This is bad business for anyone. If they knew their doors would be closing, they shouldn't offer people such a good deal. I would not have purchased the table or the warranty had they been honest and upfront with me. I hope there's a class action suit coming in the soon not distant near future against Linder's Furniture.
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2 comments
Anonymous
#567463

Can i get linderns warranty insurance number? thanks!!

Anonymous
#483983

Hi Malik, Who refunded back your $69.95? I have the same problem.

I purchased the 5 year warranty which I need right now but the warranty company does not have me in their system. However, I'm holding an invoice on what I paid.

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#317243 Review #317243 is a subjective opinion of poster.

Linders Furniture review in Palm Springs, California: LINDER'S Furniture falling apart in 6 months

We purchased sectional and the seats are caving in (literally the wood is broken in reclining seats, the gliders do not glide and the seams are coming apart in the first 6 months...paid $2500 for this piece of *** and now I can't get ahold of anyone and the warranty company says it won't cover it...what a joke! It was a battle to get the furniture and then they over charged us and we went to battke to get our moiney back...I am kicking myself for not cancelling everything back then! I really can't believe companies can get any with this...
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#305922 Review #305922 is a subjective opinion of poster.

Linders furniture will not deliver my bed!

I paid Linders furniture $5200.00 up front for living room furniture, a bed and a top of the line mattress set. I personally picked up the furniture (a 3 piece sectional) and the sleigh bed frame. That's when they told me someone had sold my mattress set (approx. $1300.00) to someone else and that they had ordered a new set. This took place the second week of Dec. of 2011. They told me that it would be in that Friday of that week. Guess what, no mattress. I had given them two days before I showed up and asked what happened. They didn't even know if it was ordered. They said check with them the following wednesday. NO MATTRESS! Now we're into the 4th week of Dec. I patiently waited and called again that friday. A Bianca told me that they would give me a free delivery on the following tuesday. You got it, no delivery. That was the tenth of Jan. called the following day and another lacky told me that for sure it would be delivered by Sat. of that week. That's right, no delivery. This is now the 22nd of Jan. I don't know what else to do. They say this is Linders moving out sale, so I don't know when the're actually moving out. The main person giving them their instructions is a Samuel Sanchez, he works for the bank that foreclosed Linders. I am going to Linders to ask again, but I have no ammunition, they have my money and we can't afford any more money for a new bed. We are seniors and this will probably be our very last new bed in our life. Why are they lying to me? Are they trying to get out of town before delivery? That Sanchez guy is real slick, he could have sold me the paint off the building! I trusted them with our last savings. Is there any advice anyone can give me? I would greatly appreciate anything. Thank you for letting me vent. Rudy
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2 comments
Anonymous
#419177

It is true what Dibs said. You have two options: 1.

File a chargeback with your credit card company if you used one as form of payment. 2.

Threaten to report Linders and liquidation company to the district attorneys office for fraud.

Good luck!

Anonymous
#415426

I hope you paid by credit card. Call the fraud dept.

and file a claim. Do it right away. Don't listen to promises.

Once your money is credited back to the credit card, they might wake up...I hope you have. :)

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#291125 Review #291125 is a subjective opinion of poster.

Linders Furniture review in Anaheim, California: I was ripped off by Linders

invited to a special customers sell and was sold a cabinette which delivery kept getting postponed until the company went out of business. They refused to return my money through Discover for furniture never received. That SO CALLED SPECIAL CUSTOMER SELL WAS A SCAM. Is there a class action suit started against these scam artists. What are trusting loyal customers supposed to do. Why aren't any of these companies regulated and held accountable. Aren't these companies that buy the closing store responsible for the customers like myself that never received furniture paid for. This sucks. kristi.stannard@ahmchealth.com
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1 comment
Anonymous
#440517

Lucky me, I went from a small condo to a large house and had several empty rooms to fill. Time to go furniture shopping again, so I went back to linders since I had previously bought a microfiber sectional and a buffet, was quite pleased.

I purchased a doorbuster 399.99 sofa, and also wanted to purchase the matching loveseat for 299.00 bu tcouldnt afford it at that time. So about 8 months later they begin their 'going out of business blowout'. I figured now would be a smart time to buy the loveseat. Wrong.

The price for my matching love seat was 499.00. I had to call *** on that. I had them pull up my past purchasesto prove I paid less for a larger matching item and that they should honor me that previous price. Wrong.

I ended up paying 399.99 for the love seat cuz I needed it to match the set. They basically are making up the prices as needed by them. I guess I got what I needed from them, my house is full now.

all my purchases from them to this point was great. Oh well.

Review
#299236 Review #299236 is a subjective opinion of poster.
Loss
$750

Linders Furniture review in Los Angeles, California: Linder's did not deliver!!!!!

I had a 5,000.00 dollar bedroom set on layaway had payed 3,000.00 on it and went to make another payment and the store was closed no signs of numbers to call completely empty!!!!! They had said they would be there until mid February they were gone feb 2 did i just loose 3,0000 I am pissed this is not fair.Is there anything we can do to get our money back or at least something else!!!!! This cannot be legal no wonder they are going out of business!!!! Someone please help !!! what can I do Roxanne West
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#295767 Review #295767 is a subjective opinion of poster.
Loss
$5

Linders Furniture review in Los Angeles, California: Linder's furniture took my deposit then closed the store. They are in receivership. Wont return depo

Linder's furniture store in Murrieta Ca. took my deposit on a piece of furniture on Oct. 26. On Oct. 31 I went to pay off the balance and arrange for a delivery. The store was closed and a note on the door saying they were closed for inventory until the following Friday. I went back to the store on Nov. 5 and they were handing out a piece of paper telling us that our deposits were forfeited and to call an 800 number for instructions. i called the number and yes my deposited was not refundable. I could rebuy the item at the new price. I was lucky, only $50. Some people had paid thousands. I filed a report with the Consumer Fraud Bureau of Calif. Now I am just waiting.
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8 comments
Anonymous
#415490

I was told by consumer fraud bureau that they went into liquidation not backruptcy or forclosure so we can't sue. I don't know if that is true or not. I wish someone had a lawyer in the family and could tell us if we could file a class action suit.

Anonymous
#415045

DO NOT USE CASH!! They took 1300.00 AND THEN SOLD MY BED FROM UNDER ME.

Anonymous
#402676

I am in the middle of the dispute with this company and no longer have my sales receipt, can anyone provide me with a copy of the back of their sales receipt that states their return policy. Any help is appreciated

Anonymous
#373146

I *** used a credit card the card company should refund all the money. I used a check and it had been cashed before I got home.

Anonymous
#373145

We all need to file with the consumer affairs dept. or get a class action suit.

Anonymous
#372920

Cant we sue them? They have refused to refund my 400 deposit

so i'm out 400 and no sofa

Anonymous
#372594

I gave a big deposit 4 months ago and was told my furniture would arive in 5-7weeks. I was at the store after 9 weeks and was told it would arrive in 10 days.

I received a call a week later saying it would be delivered in 2wks. 2days ago, they said they cancelled the order, for me to speak with my credit card company for a refund.

Anonymous
#372591

I gave a big deposit 4 months ago and was told my furniture would arive in 5-7weeks. I was at the store after 9 months and they said it would arrive in 10 days.

I received a call saying it would be delivered in 2wks. 2days ago, they said they cancelled the order and for me to speak with my credit card company for my refund.

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#273726 Review #273726 is a subjective opinion of poster.

Contact Linders Furniture Customer Service

Website:
Mailing Address:
12821 Knott Street
Garden Grove, CA 92841
Phone:
(888) 412-1743
All Linders Furniture Contacts

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Linders Furniture review in Los Angeles, California: Gift certificates not honored.

Went the grocery certificates route not once but twice. I never got a nickel. Then Linders sent me five $100 gift certificates with an experation of 8/31/12. Heard they were going out of business so went in to use the certificates. I was told they won't honor them. I think a judge needs to get involved and make them honor what the company has promised people, whether it is cetificates or merchandise. To many companies get away with this kind of theft with no accountability. Shame on them and everyone else who want to screw the public.
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#288662 Review #288662 is a subjective opinion of poster.